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Mouth sores and ulcers (canker sores)

7-minute read

Key facts

  • Mouth ulcers are a type of sore which appears on the inside of your mouth.
  • No one knows what causes mouth ulcers, but there are a few factors that can make you more likely to get one — such as stress, hormonal changes and mouth injuries.
  • Most mouth ulcers heal by themselves without treatment within 1 to 2 weeks.
  • Numbing gels and saltwater mouth rinses can help relieve your pain and reduce your chance of infection.
  • See your doctor if your mouth ulcers are very painful or if they keep coming back.

What are mouth ulcers?

Mouth ulcers are also known as aphthous ulcers or canker sores. They are a type of sore that occurs on the inside of your mouth.

About 1 in 5 people have recurrent (repeated) mouth ulcers.

What are the symptoms of mouth ulcers?

Mouth ulcers can feel very sore or uncomfortable. Eating, drinking, talking, or brushing your teeth may make the pain worse.

What do mouth ulcers look like?

Mouth ulcers look like a shallow sore with a white/grey top and a red rim. Most mouth ulcers are small (less than 5mm). A few people get ulcers that are larger. They can occur as a single ulcer or in a cluster.

Mouth ulcers can appear in different locations around your mouth. Common locations include:

  • inside your lips
  • inside your cheeks
  • on the bottom of your mouth or gums
  • on your tongue
Mouth ulcers look like a shallow sore with a white/grey top and a red rim.

What causes mouth ulcers?

No one knows the exact cause of mouth ulcers, but there are several factors that can make you more likely to develop them.

Mouth ulcers may be caused by:

About 1 in 3 people who get mouth ulcers have family members who also get them.

How are mouth ulcers diagnosed?

Your doctor or dental practitioner can usually diagnose a mouth ulcer by simply looking at it.

They may also ask you questions about your symptoms, diet, medical history and what medicines you regularly take.

If they think that your mouth ulcer is infected, they may swab the ulcer to test for bacteria or other microbes. This helps them find out what is causing the infection and decide how to treat it.

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When should I see my doctor?

Most mouth ulcers will heal by themselves within 1 or 2 weeks. If your mouth ulcers last longer than this or they keep coming back, see your doctor, as this may be a sign of a more serious problem.

Also, see your doctor if you or your child develops severe mouth ulcers with symptoms of general illness such as:

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How are mouth ulcers treated?

Most of the time, mouth ulcers heal on their own without treatment in about a week.

Self-care at home

Here are some tips to look after yourself when you have a mouth ulcer:

Medicines for mouth ulcers

You can relieve discomfort with a numbing anaesthetic mouth gel applied to the area, which you can buy over-the-counter from pharmacies.

If you are experiencing a lot of pain from your mouth ulcers, ask your doctor or pharmacist about other pain relief options.

LOOKING FOR A MEDICINE? — To search by brand name or active ingredient, use the Medicines information search feature.

Can mouth ulcers be prevented?

Here are some ways to reduce your chance of getting mouth ulcers:

Complications of mouth ulcers

Most mouth ulcers heal without scarring. Bigger ulcers can leave scars.

Resources and support

Read more about dental and mouth care.

You can also call the healthdirect helpline on 1800 022 222 (known as NURSE-ON-CALL in Victoria). A registered nurse is available to speak with 24 hours a day, 7 days a week.

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