Healthdirect Free Australian health advice you can count on.

Medical problem? Call 1800 022 222. If you need urgent medical help, call triple zero immediately

healthdirect Australia is a free service where you can talk to a nurse or doctor who can help you know what to do.

beginning of content

Mental health nurses

7-minute read

If you or someone you know is having suicidal thoughts and is in immediate danger, call triple zero (000). For help and support, call Lifeline on 13 11 14.

Key facts

  • A mental health nurse works with people who have mental health issues.
  • If you have mental health concerns, a mental health nurse can help you understand and manage what you are going through.
  • Mental health nurses work in different places, including general practice, hospitals and mental health clinics.

What is a mental health nurse?

If you or someone you know has a mental illness, then you may see a mental health nurse.

What training does a mental health nurse have?

Mental health nurses are registered nurses who hold special qualifications in mental health. Mental health nurses are registered with the Nursing and Midwifery Board of Australia.

Some mental health nurses are accredited through the Australian College of Mental Health Nurses.

What conditions do mental health nurses treat?

A mental health nurse specialises in working with people who have mental illness. Mental health conditions can include:

Mental health nurses can also help you if you are managing physical illness. Mental health, physical health and other aspects of life can all affect each other. Mental health nurses work with people to help them manage their lives.

Where do mental health nurses work?

Mental health nurses usually work as part of a wider team of health professionals. They may work in many different places, such as:

  • the community
  • mental health units in hospitals and nursing homes
  • psychiatric hospitals

Some general practices have mental health nurses. Mental health nurses can also visit you at home.

For some people, a mental health nurse is their main contact with the health system.

Mental health nurses can also work remotely, to help you over the phone or online.

To speak with a mental health nurse, you can:

  • ask your doctor for a referral
  • ask about mental health nursing services at your local hospital

When should I see a mental health nurse?

If you are struggling with mental health issues, you may see a mental health nurse. They can:

A mental health nurse can also talk with other health professionals involved in your care, such as:

What if I am in a crisis?

A mental health nurse can help you in a crisis. They can also help you find more help if needed. This can be:

  • in person
  • online
  • by phone or text

Your mental health nurse always maintains your safety as a priority. They can arrange hospital care if they think you are at risk of harming yourself or others.

What should I expect during an appointment with a mental health nurse?

When seeing a mental health nurse, they may ask what's going on in your life right now. You may want to talk about any:

  • stressful experiences or feelings you have had
  • changes you have noticed in your mood, appetite, self-esteem or relationships
  • how changes you have noticed have affected your life

Sharing your experiences can give your mental health nurse the information they need to care for you.

It can be hard to talk about difficult topics. You don't have to share information that you don't feel comfortable speaking about.

When booking your appointment, you can ask:

  • how much the session will cost
  • if you can have a longer appointment to discuss your mental health concerns

What questions should I ask a mental health nurse?

To make sure you get what you want out of your appointment, you can ask:

  • if there are resources your mental health nurse can provide
  • how your information will be kept private
  • how your mental health nurse will communicate with other healthcare professionals who care for you
  • how often you can see your mental health nurse

Do I need a referral to see a mental health nurse?

You can see a mental health nurse at your local doctor's office or community health centre without a referral.

Some mental health nurse practitioners work in special clinics or private practices. For these services, you may need a referral from your doctor.

It's a good idea to see your doctor before you make an appointment with a mental health nurse. Your doctor can suggest mental health nurses near you. They can also help develop a mental health treatment plan with you.

Resources and support

The Australian College of Mental Health Nurses provides a service to contact credentialed mental health nurses.

You can contact mental health services in your state to receive support:

You can also call the healthdirect helpline on 1800 022 222 (known as NURSE-ON-CALL in Victoria). A registered nurse is available to speak with 24 hours a day, 7 days a week.

Learn more here about the development and quality assurance of healthdirect content.

Last reviewed: August 2024


Back To Top

Need more information?

These trusted information partners have more on this topic.

Top results

What mental health nurses do

Read more on Australian College of Mental Health Nurses website

How to talk to children and young people about disordered eating - Emerging Minds

We chat with mental health nurse Ellen about children and young people experiencing disordered eating and ways to navigate this tricky time.

Read more on Emerging Minds website

Types of health professionals | Head to Health

You may come across many types of health professional during treatment. It's important to know how each one can help you and where to find them.

Read more on Head to Health website

What is a mental health nurse? - Emerging Minds

Join Ellen to find out more about what an occupational therapist can do to support you and your family in this short video.

Read more on Emerging Minds website

Supporting your child who identifies as gender diverse

Listen to our chat with mental health nurse Ellen about how you as a parent can support your child with exploring their gender identity.

Read more on Emerging Minds website

Psychologists & other therapists - BluePages

Non-medical professionals can provide help for depression, including psychologists, mental health social workers, counsellors and mental health nurses.

Read more on e-hub Web Services - Australian National University (ANU) website

Types of mental health professionals | ReachOut Australia

Learn about the differences between mental health professionals such as doctors, counsellors, psychologists, psychiatrists, youth workers, social workers, occupational therapists, peer workers and mental health nurses.

Read more on ReachOut.com website

support for mental health conditions under Medicare - COPE

COPE's purpose is to prevent and improve the quality of life of those living with emotional and mental health problems that occur prior to and within the perinatal period.

Read more on COPE - Centre of Perinatal Excellence website

Accessing support for clients at risk | SuicideLine Victoria

Information on suicide preventions services for health professionals dealing with at risk clients in Melbourne & Victoria Australia.

Read more on SuicideLine website

How to get help - Finding North

Not sure where to begin? There are many people that can support you during your mental health journey however finding the right support can be a daunting task and you may feel unsure where to begin

Read more on Finding North website

Healthdirect 24hr 7 days a week hotline

24 hour health advice you can count on

1800 022 222

Government Accredited with over 140 information partners

We are a government-funded service, providing quality, approved health information and advice

Australian Government, health department logo ACT Government logo New South Wales government, health department logo Northen Territory Government logo Queensland Government logo Government of South Australia, health department logo Tasmanian government logo Victorian government logo Government of Western Australia, health department logo

Healthdirect Australia acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to the Traditional Owners and to Elders both past and present.