Vision and mission

Ngala's vision is for a world where all children, young people, and families are safe, healthy, and supported to reach their full potential.

How Ngala can help

They offer individual, practical and realistic parenting support for key parenting challenges like sleep and settling, and mental health, through:

• Ngala Parenting Line (open 8am-8pm every day of the year)
• Residential Parenting Service (on-site stays at our purpose-built facility)
• Dozens of specialist parenting programs across WA

Their services are free, evidence-based and delivered by experienced, highly qualified professionals.

Information line / help line

• Call Ngala Parenting Line for professional support related to children 0-18 years (08) 9368 9368, 8am to 8pm, every day of the year.
• Call ForWhen for perinatal mental health support 1300 24 23 22, 9am to 4.30pm, Mon-Fri.

Programs, apps and tools

• Parenting Line: a free helpline where you can get professional support on any topic related to children aged 0-18, every day of the year.
• Ngala Residential Parenting Service: a welcoming and safe space where you can stay on-site and work directly with our team of qualified professionals to solve a range of parenting challenges.
• ForWhen: free national care-navigation phone line that connects new and expecting parents or carers to perinatal and infant mental health services and supports in their local area.
• Attachment and Biobehavioural Catch-Up: a parenting intervention for caregivers and infants who have experienced or are at risk of early adversity.
• Carnarvon Education & Engagement Program: helps children and families have a bright future by gaining important skills through education and engagement.
• Country Families Home Visiting Service: a Ngala Child Health Nurse may be able to visit you before you return home to complete your baby’s first Purple Book check.
• DadsWA: provides support and information to assist dads in their parenting role.
• Early Learning and Development Service: high quality childcare across Perth.
• Every Child Every Day: builds the capacity of, and connections between, families, teachers, and agencies involved in children’s lives.
• Geraldton Family and Youth Support Service: helps young people aged 11 to 18 years to improve their social, personal and life skills.
• Geraldton Family Counselling Service: provides individual, relationship and family counselling.
• Home Interaction Program for Parents and Youngsters (HIPPY): two-year, home-based, early learning and parenting program.
• Mother Baby Nurture: a 10-week group designed to support you and your infant (0-6 months) through the early days of parenting as you get to know and respond to each other.
• MyTime: for parents and carers of children with a disability, developmental delay or chronic medical condition. It’s a place for you to unwind and talk about your experiences.
• Ngalang Moort Ngalang Kurlangah (Our Family Our Children): for mums, dads, aunties, carers and families with children aged 0 to 4 years living in the City of Swan to bring your little ones and have a yarn and a cuppa.
• Nurturing And Parenting Program for Youth (NAPPY): a weekly playgroup for young mums and dads (up to 25 years) in Rockingham and Coolongup.
• Our Incredible Parents: a two-part program designed to strengthen your parenting skills and promote your little one’s social, emotional and physical development.
• Parenting & Playtime Group: a drop-in group for families with little ones under 12 months.
• Parenting Connection WA: works with local communities to identify needs, ensuring services are the right fit. This includes lots of fun, educational and inclusive opportunities.
• Parents and Learning: a home based parent engagement program that supports Aboriginal families in getting their children, aged 3 - 5 years ready for school.
• Strong Self Strong Spirit: uses strengths-based practices to improve the well-being of children aged 8 – 12 years of age in Geraldton.
• Swan Communities for Children: supporting children and families from birth to 12 years by running activities and programs for local families.
• Target 120: an early intervention program for at-risk young people and their families to reduce rates of juvenile reoffending.
• Thriving Families: a free service navigation program that helps at-risk or vulnerable parents and children access supports they would not otherwise be able to access due to financial and referral pathway barriers.