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SANE Australia

SANE offers a range of free digital and telehealth support services for people over 18 years of age with complex mental health needs, and their family, friends and carers. They also provide mental health support to people with intellectual disability, autism or acquired brain injury.

Vision and mission

Making space for complex mental health.

How SANE can help

They offer different types and levels of support, so you can find what works for you. Choose from a range of FREE complex mental health supports, including counselling, peer support, online groups and events, 24/7 community forums, and online information and resources.

Information lines / help lines

  • Call 1800 187 263 Monday to Friday. Counselling 12-6pm or Services Enquiries 10am-8pm (AEST/AEDT)

Programs

  • Reach out by phone: Monday to Friday, excluding Public Holidays. Access free counselling 12-6pm or get help with enquiries about SANE services, information and resources 10am-8pm (AEDT/AEST).
  • Call 1800 187 263. Free Translating and Interpreting Service (TIS) 131 450.

  • Community Forums: Available 24/7. Connect with people who understand what you are going through, seek advice and surround yourself with support. They're safe and anonymous.

  • Guided Recovery: Available Monday to Friday, 10am to 8pm (AEDT/AEST). A 15-week program for people wanting individual guidance and support with their mental health recovery. Includes 6 appointments with a dedicated counsellor or peer support worker and access to online groups.

  • Mental Health Recovery Webinars: Last Wednesday of every month, 7-8pm (AEDT/AEST). Monthly community webinars with new topics and guests, including lived experience advocates and subject matter experts.

  • Information and Resources: Available 24/7. Access information you can trust on complex mental health issues. SANE factsheets and guides are easy to read and can help you understand what’s happening and what strategies can be helpful.

  • Guidance for supporting someone at risk of suicide: Available 24/7. A resource that provides information and advice about supporting someone who has attempted, or is at risk of attempting, suicide.

Recommended links

Last reviewed: April 2025

Information from this partner

Found 73 results

Reducing stigma

Taking action on stigma is simple

Read more on SANE Australia website

Common questions about schizoaffective disorder - The SANE Blog

Your questions about schizoaffective disorder answered.

Read more on SANE Australia website

How to help when someone is suicidal

How to check in with someone about thoughts of suicide and what you can do to support them.

Read more on SANE Australia website

Stories | Better Off With You

Meet local people who thought about ending their lives, and discover how they found a way through. Even if your circumstance can’t change immediately, your life matters to your loved ones and your community.

Read more on SANE Australia website

Mental health support for multicultural people

Mental health issues can affect anyone. Here are the common signs you or someone you care about needs extra support, and where to find it.

Read more on SANE Australia website

5 tips for good perinatal mental health - The SANE Blog

Having a baby. Arguably one of the largest lifestyle changes an adult can experience. To help new and would be-parents we spoke to Jenni Richardson, the National Helpline Manager with Perinatal Anxiety and Depression Australia. Her tips are . .

Read more on SANE Australia website

What is complex PTSD? - The SANE Blog

When people think of post-traumatic stress disorder (PTSD), soldiers with traumatic experiences of war and people who have lived through disasters often come to mind.However, trauma can arise from a variety of situations, such as neglect, abuse,

Read more on SANE Australia website

Self-stigma

Fears about having a mental illness can be expressed as shame, embarrassment and avoidance, all of which are symptoms of self-stigma.

Read more on SANE Australia website

What support is available for carers?

The experience of mental illness not only affects the individual but also those who care about them. Families and friends can play a vital role in sup...

Read more on SANE Australia website

Effective self-care during disaster and recovery

Self-care is an important part of supporting recovery from trauma. It helps to take time for yourself, make healthy lifestyle choices and keep up comm...

Read more on SANE Australia website

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